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Track Your Order

 

You can track your order status on the "My Orders" page of My Account for registered customers or via the URL link included in the email order confirmation notice.

 

 

If you require further assistance you should call our Customer Service team on 1300 036 786.

 

What do the order statuses mean?

 

Order being processed Your order is being processed.

 

 

Order partially shipped At least one item within your order has been dispatched for delivery where multiple items have been ordered.

 

 

Shipped All items within your order have been dispatched for delivery.

 

 

Order completed Your order has been completed.

 

 

Partially delivered At least one item within your order has been delivered where multiple items have been ordered.

 

 

Delivered All items within your order have been delivered.

 

 

Cancelled Your order has been cancelled.

 

 

Refunded  Your Payment has been refunded.

 

 

 

 

 

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