Our HQ will be closed from December 21st till January 5th. Orders made during this period will not be processed until January 6th, 2020. For more info, click here.
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Forum Direct

Forum Direct

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After Sales Support


Product Repairs


At Forum Direct, we understand the importance of technology to our customer’s everyday lives. As such, if you have purchased a product through Forum Direct that exhibits a fault our aim is to resolve the issue for you in the fastest time possible.


To make this happen for you, for products made by most manufacturers, we highly recommend that you contact the manufacturer directly if you have any problem operating your product. It is our experience that when customers experience any problem operating their product, it can often be resolved quicker if the manufacturer is involved directly at the early stage. Not only is the manufacturer best suited to assess and help you with your problem because they made your product and know how your product operates, but they are in many circumstances obligated to help you.


We are of course available to help you as well and you may contact us via email or call us on 1300 000 726.



Product Support


If you have purchased a Forum Direct product which requires support, you can contact us via email or call us on 1300 000 726. Our team works between 9am to 5:00pm, Monday to Friday (AEST).



Need Help? We can come to you or help you over the phone. Call 1300 000 726 Today!

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