Our HQ will be closed from December 21st till January 5th. Orders made during this period will not be processed until January 6th, 2020. For more info, click here.
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Forum Direct

Forum Direct

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Payment and Pricing


Online Payment Options


Forum Direct accept the following forms of payment:


• Visa;

• MasterCard;

• American Express;

• Bank Transfer;

• PayPal;

• Forum Direct Store Reward Points.


Online Promotion Codes


Forum Direct sometimes offers promotion codes to our registered customers as part of our regular communications.


Common examples of promotion codes include:


• Free gift with purchase of a particular item;

• Savings on a bundle of items when purchased together;

• Discounts when you buy more than one of a particular product; and

• Free delivery.


Registering for an account and signing up to our newsletter will allow you to receive promotional codes as offers or promotions become available. Promotion codes can only be used online. Promotion codes cannot be used in our stores.


Using a promotion code



• Add items to your cart

• On the item summary page enter your promotional voucher code and click 'Redeem'

• Proceed to checkout!

• Unfortunately we are unable to add promotional codes or discounts to your order after it has been submitted. You can however still use the promotional code on your next order, provided it hasn’t passed the expiry date.


Problems with a promotion code


If your promotion code hasn’t worked, check you entered the code exactly as it is shown on the voucher.


Promotional code conditions


• Promotional codes cannot be used in conjunction with any other promotional offer or voucher.

• Promotional codes are only for online use and cannot be used in Forum Direct stores.

• Promotional codes are good for one-time use only. They cannot be split over multiple orders. Any remaining balance will not be saved for future use.

• Promotional codes are not cash, nor can they be exchanged for cash.

• Promotional codes can only be used once.

• Promotional codes exclude delivery charges (unless otherwise stated).


Special offer returns


You can return items for which you used a promotion code in accordance with our standard Returns Policy.


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